Orders: You may place your order via steamboatsoap.com 24 hours a day, 7 days a week or by contacting us at info@steamboatsoap.com

*Once an order has been placed and paid for it cannot be cancelled, so please contact us by e-mail prior to placing your order if you have any questions.

Shipping Policy: We send all orders via USPS Priority Mail. All orders are processed in 24-48 hours after received and shipped to you. Orders received on Friday and on weekends will be processed and shipped on Monday.

Shipping Rates are as follows:
0.01 lbs – 2.00 lbs $7.95
2.01 lbs – 4.00 lbs $9.95
4.01 lbs – 6.00 lbs $11.95
6.01 lbs – 8.00 lbs $13.95
8.01 lbs – And Up $15.95

Return Policy: Due to the personal nature of our products we cannot accept returns and all sales are final. Your satisfaction with all of our products is very important to us. We offer samples/sample packs for you to try our products before you buy full size products. If you have any questions or concerns contact us at info@steamboatsoap.com

If your order was damaged by the shipping company, you will have to take it up with the shipping company. We do not refund shipping costs under any circumstances. You must keep all boxes and wrappings as the post office will need to inspect it. Please do not use any products until inspected by the shipping company.

Our mailing address is:
Steamboat Soap Company LLC
P.O. Box 772273
Steamboat Springs, CO 80477-2273

Privacy of our e-mail lists: Steamboat Soap Company maintains e-mail lists to keep customers informed on specials and new product announcements. We do not sell, rent, loan, or lease addresses on our list to anyone.

Disclaimer and Product Statements:
Our products are not intended to treat, cure, or prevent any disease or condition. No liability is taken by Steamboat Soap Company LLC or its employees, owners, or affiliates for any claims arising out of the misuse or otherwise or any essential oils or any Steamboat Soap Company LLC product.

Our products are not for consumption. Always keep products away from the reach from children. If redness, burning, itching, or irritation occurs, stop using product immediately and consult your medical provider if self treatment is not effective.

If you are pregnant or nursing a baby, have heart disease, epilepsy, high blood pressure or diabetes, seek the advice of a health professional before using any essential oils or Steamboat Soap Company LLC products.

Please test products before using. Apply a small amount to the skin on your inner arm. Do not use if redness or irritation occurs. To test our products most effectively please discontinue use of other personal care products to the same area of the skin.